Who has the most influence on crime control policy? The president? The governor? Our representatives?Without someone to implement it, policy is nothing more than words on a page. Furthermore, what is written as policy is often more theory than reality, because implementing a policy at the street-level is seldom as […]

Your organization has just completed the Initiation Process for implementing an Email System Upgrade. It was identified in a recent meeting with management leaders from the Sales, Consulting and IT departments that the current email system is causing significant business interruptions and must be updated. You have been assigned the […]

Learn as much as possible about the biases, education, age, status, style, and personal and professional concerns of your receivers. An audience-centered approach involves understanding and respecting the members of your audience and making every effort to get your message across in a way that is meaningful to them. This […]

Acounting Westboro, Inc. makes table top two burner cookers used South America and Central America. Recently, sales have been declining as more families can now afford regular size stoves complete with four burners and an oven. The company”s contribution format income statement for the most recent year is given below: […]