General Questions
1How does this service work?
To understand how our custom service writing works, please visit our “How it works” page. In this page, you will get all the information you need concerning us.
2Who is mandated to work on my order?
Once you place an order with us, our support team will approve the best writer for it. We have writers who specialize and are skilled in different fields. This means that your paper will get worked on by a writer who specializes in that particular field.
3What if I do not like how my paper has been done?
Our clients have a right to request for unlimited revisions until the paper is up to your standards. You can communicate with the writer assigned to your order to ensure that instructions given are followed to the letter.
4What is your revision policy?
Customer satisfaction is our goal. This is the reason we offer free unlimited revisions on your paper until you are completely satisfied with the results. However, a writer cannot only revise a paper for fee if the revision is as a result of added requirements submitted after delivery of an order.
5Can I communicate with the writer?
Once you place an order with us, the best writer suited for it will be assigned. Once this is done, you will be allowed to communicate with that particular writer to ensure that the instructions given are well understood and followed.
Ordering Questions
1How do I place an order?
To make an order with us, you simply need to click on the “order now” link on the order page. You are also required to provide your contact information for future communication.
2How do I upload files required by the writer for the order to be completed?
When placing your order, there is an option to upload any materials that may be required for the writer.
3Can I request for a draft?
You are allowed to request for a draft from your writer. However, you have to make it clear that you will need a draft while giving the order description. You can also request for a draft via our support team.
4Can I make changes on the instructions given if the instructor changes requirements given?
You are allowed to change requirements on your order after the writer has started working on it. You can click on “edit order details” for changes such as number of changes, details concerning the paper, or even the title. However, in case you decide to make changes quite late in the process, the writer will complete the order according to the initial instructions.
Payment Questions
1How do I make payments to the writer?
Once you place an order with us, you are required to make a payment in order to have your order given to a writer. However, the money is only released to the writer once the paper has been completed.
2Can I get a discount?
We understand that other than get quality papers and save time, students also need to save on cash. This is the reason we provide discounts for you any time you place an order with us. Kindly check the discount page for more information on the discounts provided.
3What is your refund policy
At Brimaxessays.com, our aim is to ensure customer satisfaction. In case of unsatisfying paper, our writers will provide free revision until you are satisfied. However if you are not satisfied with your paper, you can ask for a refund before seven days are over after the paper delivery.
4Is it safe to make payments via your site?
We understand that payments is quite a sensitive issue, with most clients afraid of online fraudsters. This is the reason why we only work with the leading security companies to ensure that you can pay via our site safely.