Part A: Develop a WHS Program or Procedure Task In this Unit of Competency we learnt that it is common practice for organisations to adopt the Six Step Approach to develop and implement a Work health and Safety Management System (WHSMS). As you discovered, an organisation’s WHS Policy forms the […]

3.2 Consider the following income statement: BestCare HMO Statement of Operations Year Ended June 30, 2011 (in thousands) Revenue: Premiums earned $26,682 Coinsurance 1,689 Interest and other income 242 Total revenues $28,613 Expenses: Salaries and benefits $15,154 Medical supplies and drugs 7,507 Insurance 3,963 Provision for bad debts 19 Depreciation […]

Task 5: Legislation (10 marks) To become further aware of possible problems in delivering quality customer service, research the ACCC website and find out about new laws from January 2011 covering how businesses must ‘conduct’ themselves when dealing with consumers. 1.                  What are these new laws called? (1 mark). 2.                  […]

Q QS 14-1 Bond features and terminology L.O. A2 Select the phrase that best fits each term of the description A through H . Description Items A. Records and tracks the bondholders’ names. B. Is unsecured; backed only by the issuer’s credit standing. C. Has varying maturity dates for amounts […]