Part A: Email/Text ProblemsWhat are some of the problems that you have experienced when writing or receiving poorly, perhaps hastily, written emails/texts? Describe at least five (5) types of issues.Part B: Writing a Process DescriptionSelect a specialized process that you understand well and that has several distinct steps. Using the process description discussed in Chapter 19 of your textbook as a model, write a one page description of this process.Part C: Difficult to Follow InstructionsFind a short set of instructions or some other technical document from work or the Internet that is hard to follow. Replicate or download those instructions at the top of a one-page analysis. Assume that you are the Associate Director of Communications for the company that produced this document and that you are doing a final review before the document is released. Using the Checklist for Instructions and Procedures on the following page (also found in Chapter 20 of your textbook), identify what, specifically, makes the document difficult to use, providing a specific reference for each problem area.Checklist for Instructions and ProceduresContent_ Does the title promise exactly what the instructions deliver?_ Is the background adequate for the intended audience?_ Do explanations enable readers to understand what to do?_ Do examples enable readers to see how to do it correctly?_ Are the definition and purpose of each step given as needed?_ Are all obvious steps and needless information omitted?_ Do notes, cautions, or warnings appear before or with the step?_ Is the information rate appropriate for the readers abilities and the difficulty of the procedure?_ Are visuals adequate for clarifying the steps?_ Do visuals repeat prose information whenever necessary?_ Is everything accurate and based on your thorough knowledge?Organization_ Is the introduction adequate without being excessive?_ Do the instructions follow the exact sequence of steps?_ Is each step numbered, if appropriated?_ Is all the information for a particular step close together?_ For lengthy instructions, is a layered approach, with a brief reference card, more appropriate?_ is the conclusion necessary and, if necessary, adequate?Style_ Does the familiar material appear first in each sentence?_ Do steps generally have short sentences?_ Does each step begin with an action verb?_ Are all steps in the active voice and imperative mood?_ Do all step have parallel and affirmative phrasing?_ Are transitions adequate for making time and sequence?Page Design_ Does each heading clearly tell readers what to expect?_ Are steps single-spaced within, and double-spaced between?_ Is the overall design simple and accessible?_ Are notes, cautions, or warnings set off or highlighted?_ Are visuals beside or near the step, and set off by white space?D: Ted Talk Lecture EvaluationWatch a 10-20 minute TED Talks lecture online (www.ted.com). There are 27 evaluation criteria on the Checklist for Oral Presentations below (also found in Chapter 24 of your textbook). Select 10 among them that you believe are most salient for this speaker. Identify strong areas and areas that could have been better. Provide an example for each. (These are skilled speakers, so youll probably be highlighting more strengths than weaknesses.)CHECKLIST: Oral PresentationsPresentation Evaluation for (name/topic)Content_ Stated a clear purposeComments __________________ Created interest in the topic.Comments ___________________ Showed command of the material.Comments __________________ Supported assertions with evidence.Comments __________________ Used adequate and appropriate visuals.Comments __________________ Used material suited to this audiences needs, knowledge, concerns, and interest.Comments __________________ Acknowledged opposing views.Comments __________________ Gave the right amount of information.Comments _________________Organization_ Began with a clear overview.Comments __________________ Presented a clear line of reasoning.Comments ___________________ Moved from point to point effectively.Comments __________________ Stayed on course.Comments __________________ Used transitions effectively.Comments __________________ Avoided needless digressions.Comments ___________________ Summarized before concluding.Comments ___________________ Was clear about what the listeners should think or do.Comments __________________Style_ Dressed appropriately.Comments ___________________ Seemed confident relaxed, and likable.Comments ___________________ Showed appropriate enthusiasm.Comments ___________________ Pronounced, enunciated, and spoke well.Comments ___________________ Used no slang whatsoever.Comments ___________________ Used appropriate gestures, tone, volume, and delivery rate.Comments ___________________ Had good posture and eye contact.Comments ___________________ Interacted with the audience.Comments ___________________ Kept the audience actively involved.Comments ___________________ Answered questions concisely and convincingly.Comments __________________Overall professionalism: Superior _________Acceptable _________Needs work __________Evaluators signature: ___________________