Total Quality Management

Your review must include the following four (3) sections (each section must be structured by a heading for each section):

? PART 1: Definition (100+ words)
Write a definition of the topic (Total Quality Management). Please use the textbook pages I have uploaded for this part—the upload is titled “Textbook pages on Total Quality Management”.

? PART 2: Summary (200+ words)
Write a summary, in your own words, of the (one) article you selected out of the three. Actually reference the article you review within the article review.

? PART 3: Discussion (200+ words)
Write a discussion, in your own words, of how the article relates to the topic (Total Quality Management) and the chapter in your textbook (Chapter 9: Management of Quality). I have uploaded the chapter for you as well—it is broken into 4 parts (titled “Chapter 9 – Part 1, 2, 3, and 4”). Remember to actually reference the article and the textbook.