The Control Process

The control process involves three phases that are cyclic: establishing standards, measuring performance, and correcting deviations. Examine the manner in which health care leaders progress through each phase of the control process to manage organizations.  What is the management function of controlling as related to performance improvement?  What tools are used to measure and monitor performance?  Please describe at least two functions and two tools in your response.

Guided Response: Review several of your classmates’ posts. Provide a substantive response to at least two of your peers who chose opposite functions or performance management tools. In what ways were your approaches similar, and it what ways did they differ?