SCM 380 ? Deming Assignment

This assignment is based on the article “Main Schools of TQM: the Big Five” by Kr?ger (2001) and on the Deming’s 14 Points Video on Blackboard (the same video that we watched in class). Answer the following two questions:
Question 1: Select two of Deming’s 14 points that you think are well-accepted and well-applied at your organization (or an organization you’re familiar with). Which points are those? Describe in what way the quality programs at your organization reflect those points.
Question 2: Select two of Deming’s 14 points that you think are not applied and/or would probably be controversial at your organization (or an organization you’re familiar with). Which points are those? Describe in what way those points would be challenging to apply.
I expect a minimum of one page single-spaced and a maximum of two pages for both questions combined. Due to the nature of the assignment, it is advisable that you write two full pages if you aim at getting a good grade. Be aware that writing only one page is really a minimum and will (in all likelihood) only to get you a passing grade (at best).
In opening, write a short paragraph with the name of your organization and briefly describe its activity. If you don’t have any work experience, please mention it; you can use Boise State University as an organization or an organization you?re familiar with.
I will grade this assignment based on the rubric disclosed on page 2 of this document.

Deming Assignment ? Grading Criteria

Criterion A-level qualities B-level qualities C-level qualities D or F-level qualities Score
Question 1
First selected Deming point Presents an insightful and thorough analysis of how this Deming point is well-accepted and well applied at the student’s organization. Provides compelling evidence and examples to support argumentation
14-15pts Presents a thorough analysis of how the selected Deming’s point is well-accepted and well applied at the student’s organization. Provides reasonable evidence and example(s) to support argumentation.
11-13pts Presents a superficial argument of how the selected Deming point is well-applied at the student’s organization. Description is superficial or vague. Lacks specifics and examples.

8-10pts The selected Deming point was misunderstood or doesn’t seem relevant to the student’s organization.

Or
Question was ignored or omitted.
0-7pts
Question 1
Second selected Deming point Presents an insightful and thorough analysis of how this Deming point is well-accepted and well applied at the student’s organization. Provides compelling evidence and examples to support argumentation
14-15pts Presents a thorough analysis of how the selected Deming’s point is well-accepted and well applied at the student’s organization. Provides reasonable evidence and example(s) to support argumentation
11-13pts Presents a superficial argument of how the selected Deming point is well-applied at the student’s organization. Description is superficial or vague. Lacks specifics and examples.

8-10pts The selected Deming point was misunderstood or doesn’t seem relevant to the student’s organization.

Or
Question was ignored or omitted.
0-7pts
Question 2
First selected Deming point Presents an insightful and thorough analysis of how this Deming point is not well-accepted and well applied at the student’s organization. Provides compelling evidence and examples to support argumentation
14-15pts Presents a thorough analysis of how the selected Deming’s point is not well-accepted and well applied at the student’s organization. Provides reasonable evidence and example(s) to support argumentation
11-13pts Presents a superficial argument of how the selected Deming point is not well-applied at the student’s organization. Description is superficial or vague. Lacks specifics and examples.

8-10pts The selected Deming point was misunderstood or doesn’t seem relevant to the student’s organization.

Or
Question was ignored or omitted.

0-7pts
Question 2
Second selected Deming point Presents an insightful and thorough analysis of how this Deming point is not well-accepted and well applied at the student’s organization. Provides compelling evidence and examples to support argumentation
14-15pts Presents a thorough analysis of how the selected Deming’s point is not well-accepted and well applied at the student’s organization. Provides reasonable evidence and example(s) to support argumentation
11-13pts Presents a superficial argument of how the selected Deming point is not well-applied at the student’s organization. Description is superficial or vague. Lacks specifics and examples.

8-10pts The selected Deming point was misunderstood or doesn’t seem relevant to the student’s organization.

Or
Question was ignored or omitted.

0-7pts
Total:

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