1. Understand the impact of crises on the community, the organization, & its stakeholders.
2. Demonstrate methods of diagnosing & resolving crisis situations.
3. Create PR communications for segmented publics.
4. Understand personal responses to crisis as influenced by knowledge, skills, abilities, and biases.
5. Develop skills to resolve, minimize damage, or avoid chaos before, during and after a crisis.
6. Understand the nature of organizational crises: origins, red flags, & preventative steps.

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?Posted on May 11, 2016?Author Tutor?Categories Question, Questions