Organization’s culture and communication
Paper instructions:
The assignment requires that conduct an in-depth interview with a member of an organization to learn about the organization’s culture and communication.you will deliver an extemporaneous presentation using this full sentence outline. This particular speech outline and delivery will be informative in nature and will be based on your findings from that interview.
Develop a clear thesis statementwhat is your overall argument about the organizational culture based on your findings? Follow the linear speech pattern to develop a full sentence outline, complete
with transitional statements, internal citations, introduction, main points, and
conclusion
The outline must include the introduction, body, conclusion and all transitions
Full-sentence outline
All Main Points must be clearly developed and well supported with credible
source support
At least 3 credible sources in addition to textbook and/or class lecture
Cite your interview as a personal communication in APA style throughout
outline and in your Reference Section
At the end of your Reference Section, include the full name, position,
organization and contact information for your interviewee Cite at least two additional outside sources (more if necessary) to support
your claims
Sources must be cited in APA style within the text of your full sentence
Interview Questions
For
NOVA Foster Care’s Organizational Analysis
History and Mission:
1. One of the aspects that our team is focusing on with this company is history and mission. How much do you know about NOVA’s history as a company?
a. Is there anything within the company’s history that you think governs the way that communication is handled within the company, amongst peers and/or management?
27 years. Treatment of adult of alcohol empower people to be better person get
b. What about communication between employees and customers?
Honest with people work with/ keep things on track
2. Considering your previous answer, how do you think that the history of the company has evolved?
a. How do you think these changes have affected the way that communication is viewed by the company?
b. Are there any specific event/changes to communication policy that have particularly stood out to you as positive, negative, controversial, etc.?
Company grows a lot, individuals make things better.
Internet evolves, its more than face to face communication/ through different cities in the state. Its positive
3. How would you describe NOVA’s current mission and/or primary goals that the company and its workers strive for?
a. Again, how would you relate these to communication?
b. How can you see these goals (especially in regards to communication) played out in the daily interactions of the company (across store sites, between co-workers, employee-customer relationship, etc.)?
Everybody designed to serve other people
Employee Role:
1. What can you tell me about the responsibilities you have as an employee with this company?
a. Which are the most important to your position?
b. If someone on your team would fail at a task, is it their responsibility or the responsibility of the team?
Licensing/ depend on specific task
2. What are some of the expectations of your position in this company in regards to communication?
a. Do you feel that the salary compensation provided for your job matches the amount/difficulty of work you are required to put in?
b. What strengths do you have personally that enable you to be successful in this position?
People usually do more than they get paid, but they would love to
Communication skills
Communicational Channels and Patterns:
1. What is your main form of communication between you and your coworkers?
a. Is it different when talking to your boss?
b. Do you include text messaging and instant messaging when communicating informally with your coworkers?
Through email, no, sometimes
2. Do you ever feel uncomfortable talking with anyone in your workplace?
a. Does your boss ever make you feel nervous when asking questions or reporting information to him or her?
b. What about when you need to present information to someone below you?
No, no, no
3. How does something important get distributed around the workplace?
a. Do you feel more inclined to read something if it was in a memo format or an email format?
b. Does anybody else agree or disagree with you?
NO, everyone has opinion
4. Do you feel that the current forms of communication could be improved around the workplace?
a. What would be one thing that you would like to see changed? ____
b. Is there anything here that you like more than you have seen in other work environments Close group
Organizational Culture:
1. What kinds of things are do’s†and don’ts†in your organization? Can you give me some examples?
a. Do you have an employee handbook? Are you familiar with it?
b. What do you do in case of absence? Should you ask for approval in advance?
c. How often do you have the opportunity to train? Each year or half a year?
Don’t talking about confidential info. to others
a. Yes b. Report ahead, yes c. Twice a yr.( required) usually 4 times a yr
2. Does your organization hold annual holiday parties? Do you like it? Do you bring your own food to it or is food provide?
a. What kind of employee award ceremony does the organization have to award the excellent employees for their contribution? Have you ever been awarded?
b. What kind of feeling do you have after attending the employee award ceremony?
c. What kind of ceremony does the organization have for the retired employee?
a. Monthly star Yes b. positive c. provide cake/cookies
3. Are you familiar with anyone who has achieved great success and is popular with the public in this organization? Not a individual
a. Are you familiar with your CEO? Can you describe something about them to me? She organize things well
b. What is your evaluation of your boss? Can you communicate with him/her well? Why or why not? Yes
4. How does the organization address the technical problems? What about conflict between employees?
a. What consequences are there for breaking rules? Do you think they are ok?
b. Do you know how the organization manages the fiscal crisis? Will some employees be fired? Not sure depend on circumstances
Vision of Improvement:
1. How can you use the resources of the company to improve yourself as an individual?
Through trainings
a. Do these goals involve earning a higher position in this company or gaining common knowledge for your future career? yes
b. Has your company’s resources presented you with greater opportunities outside of your position? Yes, open eyes
2. If given the chance to make adjustment to the company, what ideas would you propose?
a. Has a subordinate or co-worker ever given you a great idea for improvement?
b. Do you think your manager or supervisor are open to your ideas?
Help wider range of people yes