Organizational change is part of the overall strategy for business success. Change is often a byproduct of leaders and managers continually striving to improve operations. When there is a difference between expectations of a change initiative and the reality of the change, productivity can be impacted. Leaders may choose a rational or an emotional approach to change and may have very different results depending on which approach they choose.

You have decided that you want to implement a casual Friday” policy at your place of business.

What would you need to do to make this happen if you used a rational versus emotional approach to this organizational change initiative?