Operations Management: Process Designing

Choosing the appropriate process and designing it to work effectively and efficiently is vital for value chain management. Thus, process design is an important

operational decision that affects the cost of operations, customer service, and sustainability.

Please view these videos and identify which of these processes is used in the video. Why did the manufacturer or service provider choose that process? Would you have

chosen a different? Why or why not?

1. Ferrari California

2. New Hampshire Home

3. Toilet Paper

4. Stock Trades