Topic: innovation, creativity and change

Order Description
Write a report outlining the recommended design, planning and implementation of the innovation within the chosen organisation.
Identify the importance of individual and organisation creativity to the success of the innovation, and analyse different methods for encouraging and managing creativity including organisational design.

Apply theoretical concepts of innovation, creativity and change management to all of the proposals in the report.

Our innovation had to do with reducing queue times and having online customer support from Apple via skype and having them use software to remotely control and check our laptops for error instead of coming to the shop.
i will upload all the related slides and information.
and the main thing to look at the Apple retail presentation we already deliverd.