Human Resource (HR) managers have the role of overseeing the administrative affairs in an organization to help tackle the challenges such as economic instabilities, health care regulations, and the shortage of experienced personnel in the health facilities. The HR manager has several roles in a health organization as Marcus highlight in his speech concerning the health care organizations and the challenges they are likely to encounter. Marcus gives a practical guide to conflict resolution in the health care field that will assist the organization to make good decisions and implement new strategies. Some of the major roles are staffing and placement, legal research on health care, management of the health employees, decision-making, and conflict resolution.

Staffing and placement involve recruitment of highly qualified personnel to serve in a health facility. The role of the HR is to organize and conduct the selection of competent and appropriate candidates for various positions such as dentists, surgeons, nurses, and other posts. The HR also has the function of advising the management on the employee pay and any benefits for the existing and new employees to ensure a high motivation for the workers. The other role is to ensure that all the new employees in the health facility have a labor certificate from the US department of Labor and work visas from the immigration and customs Enforcement of the US. Training of the employees and allowing them a study leave will improve their competencies in their different fields and ensure high-quality services to the patients.

The other important role of the Human resource leaders in health care is engaging in legal research on health care. The HR should always research on the rules and regulations concerning the health care systems as they relate to the employees. Through working with organizations such as the lawyers of statutes such as Medicare and Medicaid Patient protection Act the manager will understand the laws concerning health. The statutes help to avoid penalties associated with violations of the health-related laws. Technological research helps in the improvement of healthcare services and ensuring that health workers can handle most of the health cases and use the advanced medical equipment. Referral cases can be reduced if a health facility has all the required personnel, which can save the life of an individual. Dr. Marcus was a great researcher given the mandate of researching bioterrorism and he had to understand the rules guiding such kind of research to avoid any legal issues.

Managing the employees is important for a health facility to ensure that they deliver high-quality and reliable services to the patients. Quality services will reduce complaints from the patients and avoid sanctions from the authorities. The HR manager should always evaluate the existing employees in the organization and ensure that all new employees perform well in taking care of the patients. The HR managers should find solutions for problems concerning the employees to avoid further conflicts by addressing any disputes that arise between the employees and the management. As Marcus advises, Hr managers should have advanced skills in conflict resolution to avoid misunderstanding between the employees and the patients. In many cases, issues concerning payment for health services and the quality arise and only a competent HR manager can handle such cases effectively.

Decision-making is very important in any health organization and the HR team should always ensure that they address any employee concerns. Addressing matters concerning the employees reduces the possibility of unrest among the workers. The HR should always have a strong and reliable team by having strategies that govern the workforce. As Marcus says, conflict is no avoidable and sometimes can be used as a catalyst for a good change in an organization. Through negotiation, mediation, arbitration, and active listening to all the stakeholders can solve main problems that arise in a health organization. Poor decisions by the medical team can have dire consequences on both the employees and the patients receiving treatment. A good Human resources team should ensure that the workers are united and there is the spirit of the team working the organization. As Marcus advises in his speech, good decisions are the key elements in all health facilities and it is the role of the HR managers to ensure that everything is in order y bridging the gap between the patients, the health workers, and the management to ensure a good flow of communication.

Training of the worker force in health facilities is very important and he HR managers should ensure that their workers have a variety of skills and advanced training to handle various issues. In-service training and of health care workers is essential to ensure that the health workers are updated and prepared for the present and future needs of a country. Evaluation of the health workers competencies when hiring staff in areas such as emergency room care, organizations should have employees who are passionate for their jobs and know what they are doing at any time. The HR managers should ensure that they place the right employees in their right places to provide the right care for the patients.

Employee satisfaction is important in any sector including the health one through various ways such as involving them in organizational processes and decision-making. Paying them fairly and providing them with opportunities to learn, grow, and challenge their professional skills will help in retaining them in the organization. Continued education programs will provide benefits for patient safety especially in cases such as ambulatory care, and emergency surgery. Such areas need require the caregivers to communicate with patients and their relatives in a respectful and productive way to avoid panic or mistrust.

Human resources managers are important in any organization including the health facilities. The team is responsible for coordination of the health workers and training them to ensure that they have the necessary skills to have serious cases. The HR team should be good decision-makers and ensure that the organization in which they work is conflict-free. Management of the employees in the health organization is also another important role of the Hr managers. Research is very necessary especially in the medical field and it is the work of the HR managers to ensure that their staff members engage themselves in various research activities. The outcomes of the research are quite necessary for the development of technology in the health sector.