https://www.youtube.com/watch?v=7Qv0o1oh9f4

After viewing the video, let’s discuss –

• Give a specific situation that called for asseriveness in work or school.
• How might the concepts presented in the video apply to your situation?
• Can we be assertive and at the same time civil?
• What about communicating in a leadership role; do you agree with Mr Goleman’s thoughts in that area?