Explain the differences between management and leadership, and how cultivating leadership skills in managers can benefit the organization.
Explain how managers can set effective expectations for their employees to increase organizational performance.

Describe how managers, when applying leadership principles, can contribute to a healthy organizational culture.
Identify some of the key control mechanisms, and describe how management can apply them to aid in achieving organizational goals.
Summarize some of the best practices for leading a diverse workforce, and the benefits that can come to the organization through leveraging diversity.