congratulations, as a new HIM consultant you have landed your first client! A behavioral health center recently had a site survey for accreditation and they were cited because the physician credentialing process was sloppy and amateur. They have hired you as a HIM consultant to create a record keeping process summary and tool for their work with credentialing physicians. Use a Microsoft application, either Excel, or Access to keep track of the elements and feel free to use whatever software tools you wish beyond that. You should make your tool and summary as professional as possible so that it could be deployed to the facility rapidly.