his paper is about costa concordia disaster 2012, Italy. And how that crisis was managed . My part is to answer the following questions about the disaster;
5.2. Individual
5.2.1.        Cognitive Biases and Limits?
5.2.2.        Misleading/Correct Intuitions?
5.2.3.        Psychological Defense Mechanisms?
5.2.4.        Mistaken Assumptions/Beliefs?
5.2.5.        Ethical Values/Mistakes?
5.2.6.        Abnormal Behavior (Unfulfilled responsibilities, criminal acts such as tampering, etc.)?