Case Analysis (use the following subheadings in your report):

1.Crocs’ Operation Strategy Model
2.New Product Development and Quality Function Deployment
3.Analysis of Crocs in the North American, European, Asian, and South American Markets and Product-Process Strategies
4.Process Flow Analysis and Process Redesign
5.Application of Lean Principles
6.Management of Product and Service Quality
7.Supply Chain and Supply Chain Management
8.Forecasting and Capacity Planning
9.Production Scheduling and Management
10.Analysis and Recommendation(s) for Improvements in Crocs’ Operations
•Conclusion: This portion of the report should be 2–3 paragraphs long. Demonstrate that you have indeed accomplished the Learning Objectives. Summarize your analysis

of the case and your recommendations here. What are the most important points or issues or the major strengths and weaknesses of Crocs’ methods of managing operations?

Discuss any overall recommendations for improvements that could be made to bolster Crocs’ operations.

Additional web resource: http://investors.crocs.com/phoenix.zhtml?c=193409&p=irol-newsArticle&ID=1980041