Business Capstone – Organizaitonal Profile Assignment

Order Description
you will use the Pro-Tec Summary application’s Organizational Profile Section (see link below) and will complete a 2-3 page paper discussing the following from the application:

Key points from the Organizational Profile that are relevant to the organization – in particular comment on areas such as:(make sure to answer all areas below, plus at least one additional observation)

Organizational Description
Organizational Environment
Organizational Relationships
Organizational Challenges and Advantages
Competitive Environment etc.

Look at the Profile section and discuss how the organization has addressed their profile with respect to the issues we have looked at, i.e., sustainability and the triple bottom line, the organization as a system, learning organization etc.

Click on the link to download the Pro-Tec Summary Application. This document is the basis for this Team Assignment. **Note** this is a large document – about 12MB – so it may take a few minutes to download.

https://elearn.sinclair.edu/d2l/lor/viewer/viewFile.d2lfile/44806/31273/Content/pdfs/2007_PROTEC_Application_Summary.pdf

2007 MBNQA Application – Small Business Organizational Profile
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• Slit and side trim line
• Inspection and side trim line
• Automatic data acquisition
• 3 levels of computer systems
• Environmental controls
?? Selective catalytic reduction (NOx)
?? Reverse osmosis (recycle process water)
P.1a(5)
• Regulatory:
?? EPA (Ohio & US)
?? EPA – NEPT *
?? OSHA
?? OSHA – VPP (STAR Status)*
?? GAAP
?? SOX Act – Applying Best Practices**
• Product Requirements:
?? Society or Industry Standards
?? Customer Specifications
• Management Systems:
?? ISO 9001 (quality management)
?? ISO/TS 16949 (automotive quality mgmt.)
?? ISO 14001 (environmental)
?? Baldrige Criteria*
* Voluntary Participation
** As a 50/50 joint venture partnership, we are not subject
to the SOX Act, but we are adopting portions anyway.
These standards and programs are integrated, using the
Baldrige criteria as a framework, into a single management
system. This provides the architecture by which we
conduct every aspect of our business. We operate to a
standard that exceeds safety and environmental regulatory
compliance of OSHA and the EPA, as well as sets an
objective of continually exceeding the regulatory
expectations of our customers.
Safety is the first priority of PRO-TEC, which starts with
good housekeeping and defined safety requirements. All
our Associates are provided with basic personal protective
equipment: long-sleeved cotton work uniforms, steel-toed
metatarsal work boots, hard hats, safety glasses, and
hearing protection. All confined spaces or danger areas are
clearly marked and guarded according to the appropriate
regulations with the additional safety precautions
documented and enforced.
P.1b Organizational Relationships
P.1b(1) – PRO-TEC governance is defined by the joint
venture partnership agreement. Support, oversight, and
direction are provided to PRO-TEC by a Management
Committee (board of directors) composed of three
executives from each of the parent companies. Strategic
plans and annual business plans are presented to this
Committee, and policy, performance, regulatory, and
governance results are reported at Management Committee
meetings held three times per year.
Policy compliance auditing, in the areas of accounting,
safety, and environmental, is performed by the USS Audit
Division with audit reports submitted to both of the parent
companies. An outside auditing firm performs annual
financial audits also, with its audit reports submitted to the
parent companies.
P.1b(2) – As shown in Figure P.1-6 the customer
requirements are essentially the same within the automotive
market segment since we adopt the toughest customer
standards as the basis for a common approach to our entire
automotive customer base. The appliance segment is
accepted only on a limited basis.
Figure P.1-6–Key Customer Groups & Market Segments
Figure Number
Segment Requirements 7.1a1-x 7.2a1-x 7.2a2-x
Product Quality 6
On-Time Delivery 10,11
Service 1,8
Automotive
(98%)
Prod. Development 2-5
1,2,5-8 1-3
Product Quality 6
Appliance On-Time Delivery 10,11
(2%) Service 1,8
3,4 N/A
P.1b(3) – See Figure P.1-7 for supplier roles.
Figure P.1-7 – Supplier Roles
Key Commodity Supplier Interface
Substrate USS (3 Mills) Monthly Mtgs.
Zinc Suppliers A & B Qtrly. Reviews
Others Qualified Suppliers Qtrly. Reviews
Outside Processing Customer-Specified EDI
Substrate and zinc (together) represent 90% of our material
costs, with the substrate price dictated by the terms of the
joint venture partnership agreement and the zinc price based
primarily on annual contracts negotiated by USS
Purchasing. Other (key commodity) suppliers are selected
and managed by PRO-TEC Purchasing with quarterly
supplier performance evaluations of on-time delivery and
customer service. Outside processors provide external
(after coating) processing of coils to specific customer order
requirements.
P.1b(4) – Our most important supplier/partnering
relationship (see Figure P.1-8) exists with our USS parent.
USS supplies 100% of the sheet steel substrate (substrate)
consumed by PRO-TEC under terms of a substrate supply
agreement. The way we are legally established is for all
product to be marketed by USS under terms of a marketing
agreement. A sophisticated supply chain management
system tracks substrate supply through customer order
fulfillment.
Mutually beneficial partnering relationships with some of
our most progressive automotive customers have allowed
us to develop advanced high strength steels (AHSS). These