Question

Question 1 (2 points)

All of the following are part of the planning function EXCEPT:

Question 1 options:

Deciding which actions to take to achieve objectives.

Checking to determine whether operations are adhering to established plans.

Analyzing a situation.

Establishing objectives.

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Question 2 (2 points)

Supervisors should not bother others when planning for the short-term because it will only pull employees away from what they are paid to do.

Question 2 options:

True

False

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Question 3 (2 points)

Written policies are more likely to be followed consistently than policies that are simply communicated orally.

Question 3 options:

True

False

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Question 4 (2 points)

Which of the following statements about company policies is NOT true?

Question 4 options:

Policies are guides to decision making, not guides to action.

Supervisors seldom need to issue policies.

Written policies are more flexible and informal than unwritten ones.

When a firm has few policies, a supervisor has greater flexibility to deal with situations as they occur.

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Question 5 (2 points)

When a crisis occurs, the most important thing for an organization to do is to:

Question 5 options:

Deny fault.

Respond quickly.

Downplay the issue.

Have multiple spokespeople.

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Question 6 (2 points)

Informal groups cannot satisfy the needs of their members. Only formal groups can.

Question 6 options:

True

False

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Question 7 (2 points)

The primary purpose of staff authority is to provide line personnel with advice and counseling.

Question 7 options:

True

False

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Question 8 (2 points)

Organizational success is likely to happen when:

Question 8 options:

The culture encourages all employees to be the best they can be.

Attention to details is a top priority.

Either the goals of effective work performance or high job satisfaction exist.

Authority is concentrated solely at the top of the organization.

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Question 9 (2 points)

Which need do informal work groups satisfy?

Question 9 options:

Social

All of these answers

Biological

Physiological

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Question 10 (2 points)

Which of the following is NOT a factor that influences the span of management?

Question 10 options:

The complexity of the tasks employees perform

Gender

Employee abilities

Staff assistance that is available