Topic: A Usability Analysis of Company Websites

The article is attached Read A Usability Analysis of Company Websites by James J. Cappel and Zhenyu Huang and provide your thoughts on the following questions.   1.What kind of research does this paper represent? See Uses of Social Research in the text. 2.Scan Table 1 (Website Design Problems) and discuss your personal experience with one or more of these problems on a web site. 3.What do you think of the authors’ discussion of the study results? Do you agree or disagree with any of the authors’ conclusions?