With reference to a service organisation of your choice, critically evaluate how the effective management of service processes, service people and res


With reference to a service organisation of your choice, critically evaluate how the effective management of service processes, service people and resource capacity/resource utilisation can potentially contribute to the success of a business.

Paper instructions:
Your evaluation of service processes, service people and resource capacity/utilisation should be critiqued with specific reference to purpose, application and limitations and with regard to how the effective management of these areas might contribute to the success of the organisation that you have selected

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