Tourism Industry Operations Management

1- what is the role of the service provider who stands in front of the line of visibility ?

2- Relate package tour service operations with the perceived service quality of tourists (customers of a particular package product)

3-What are the stages of Industry Operations Management?

4- How can we improve tourism Industry Operations Management to attract customers satisfaction

5- what are the liabilities that the tour operator and how to deal with it?

6- discuss the process of communication and services provider