Question 1 An HCO’s strategic foundation is defined by ongoing sets of specific decisions that must be a timely response to stakeholders’ changing needs. How is a successful decision measured?

Question 2 What management entity is responsible for coordinating the design and operation of the HCO?

Question 3 If a not-for-profit HCO offers an extensive inclusion of executive compensation packages what must they do in order to account for excess compensation and benefits?

Question 4 Which stakeholders gain importance under the resource distribution perspective of governance?

Question 5 Who are members of the governing board of a not-for-profit HCO that volunteer their time to the organization and are compensated only by the satisfaction they receive from this work?

Question 6 What involves quantum shifts in service capabilities or market share usually by interaction with competitors, large-scale capital investments and revisions to several line activities?

Question 7 What is used to identify immediate financial needs?

Question 8 Which is an alternative approach to improving the profile of opportunities reflected in an environmental assessment?

Question 9 What is a formal document of the governance procedures for physicians and others who provide care in an organization?

Question 10 An example of the governing board’s function of ensuring the quality of clinical care is:

Question 11 What type of program is designed to meet statutory and regulatory requirements?

Question 12 A review of management compensation and incentives, evaluation of the competencies of management, identification of individual improvement opportunities and plans for skill enhancement are part of which plan?

Question 13 A real or potential personal financial benefit that may accrue from a given board decision is called:

Question 14 What have surveys of boards in other industries revealed?

Question 15 Which is a model of a specific strategy or function that guides the design, operations and goal setting of an HCO?

Question 16 What demonstrates an HCO’s timely contribution to excellent care?

Question 17 What is an example of what an HCO must do to improve community health?

Question 18 What type of process systematically employs a trial and error mechanism that recognizes uncertainty?

Question 19 What skill level should perform tasks?

Question 20 What makes recording patient information faster and more complete, and includes safeguards to improve accuracy?

Question 21 What is the aim of a clinical improvement plan?

Question 22 Formally established expectations that define the normal steps in the care of a clinically related group of patients describe which type of protocol?

Question 23 What is the first purpose of clinical care in a community HCO?

Question 24 Which protocol component is a statement clarifying clinical conditions that support the appropriate use of the protocol?

Question 25 What are unique guideline comparisons that cover similar topics and highlight areas of similarity and differences?

Question 26 What are counterindications?

Question 27 Self examination for cancer is an example of what category of prevention?

Question 28 Where do prevention opportunities originate?

Question 29 What is an advantage of a formal affiliation with a larger health care center over individual patient referrals to specialists?

Question 30 Why would an HCO advertise its core values?