Shouldice Case
This paper requires a lot of thinking and knowledge. This is an advanced engineering/management class that has a harsh grading rubric. Read the case that will be uploaded with this order, and then answer the following questions:
4. Consider important elements in the maintenance and
control of quality in service delivered by an organization, including those that can and cannot be quantified.
5. Require proposals for changes and address how these
changes can be implemented among a group of employees, including many professionals that may be skeptical of such change.