Managing INformation Systems

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Managing INformation Systems

what are some of the ways that Infomation System leaders can ensure that the costs of providing a service for the company such as help desk support are aligned with the services levels and costs wanted by business leaders? Would you consider outsourcing this function? Why or why not? Can you think of any other part pf Information Technology that could easily be outsourced and provide the same level of support that the company currently enjoys?