Provide a clear introduction and definition of the topic. State the purpose of the paper.

Summarize the significance of the topic and important points of the Civil Rights Laws, services of the Office Civil Rights and Office of Minority Health and CLAS standards. 25

Discuss the impact on the delivery of health care in any setting.
What are the responsibilities for accommodation of persons with language or interpretation needs?

Relate how these provisions will impact your professional practice and responsibility as a professional nurse

2. Access the following hyperlink.
U.S. Department of Health and Human Services; Civil Rights—Effective Communication in Hospitals

www.hhs.gov/ocr/civilrights/resources/specialtopics/

a) Scroll down the Civil Rights tab/page to the box “Limited English Proficiency.” Review the content of the following topics.
1) Watch the “Limited English Proficiency” video
2) Read
a. Appendix A Questions and Answers
b. Enforcement Success Stories
c. Guidance to Federal Financial Assistance…
d. Fact Sheet on Guidance
e. Summary of OCR Complaint Investigations
f. OCR Guidance—Laws and Regulations
g. HHS Strategic Plan to Improve Access to HHS programs

3. From the link above, scroll to the section “Effective Communication in Hospitals.” Briefly review the links within each topic and print or mark forms, charts or guidelines you find useful. Note how each one you choose may be meaningful in your current and future practice.

4. Access the following links for the Office of Minority Health
a) Select the Cultural tab and review the CLAS standards http://minorityhealth.hhs.gov/templates/browse.aspx?lvl=2&lvlid=15
and use the following link for the executive summary; read pp. 33-48. http://minorityhealth.hhs.gov/assets/pdf/checked/executive.pdf
Write a 4-6 page paper summarizing your understanding of an agency’s obligation to provide services to persons with Limited English Proficiency or a hearing, visual or other disability. Use APA format to site the electronic resources above for support.