Economic Characteristics The impact of learning and experience of workers at Hospitality Industries A number of researchers in both economics and sociology have established a link between education level of an individual and job performance. Many industries in the present perspective consider education level an important factor before recruiting the workers. There is an expectation that the more a person is learned the more efficient he or she will become. Posthuma, (2000) observed that education level of an individual was a critical factor in employee job evaluations. However, there is an assumption that education level of an individual is not a guarantee of efficiency of a worker. This is because people who are highly educated will ultimately demand higher pay and slow down their ego if they feel that they are dissatisfied (Kahya, 2007). Established Hospitality firms in USA tend to hire a pool of human resources work at the various departments in the firms.