ENTERPRISE ARCHITECTURE AT AMERICAN EXPRESS
HOW SOCIOLOGY AND LAY IDEAS DIFFER FROM BIO-MEDICINE
September 12, 2020The family of Mr. Holland Park was searching for a home care that would serve the needs of their grandfather. They needed a home that would offer impe
September 12, 2020ENTERPRISE ARCHITECTURE AT AMERICAN EXPRESS
Discussion Questions
1. What are the key components of the architecture American Express has created?
2. Why was it important to standardize so much of the architecture? What are the advantages
and disadvantages of a standard EA for American Express?
3. Describe how the new architecture supports the goals and strategy of American Express.
4. What types of future payment products and services should be anticipated and prepared for
by the EA group? What is your vision of how payments might work? If you were advising the
CIO of American Express, what would you suggest his group prepare for?
