Thisassignment involves submittingtwodraftsof thepaper.Therequirementsfor thefirstdraftand thesecond draftare thesame. First draft must includeall thecomponentsoftheassignment.Ithastobepreparedafterconductingyourobservation.ServiceEncountersprojectismodeledonBaileysresearchpresentedinhispaper,CommunicationofRespectinInterethnicServiceEncounters,whichyoucanfindin theReadingsfolderundercontentonBBLearn.Re—readtheBaileyspaperbeforestartingtheproject.Thefirstdraftisduebeforeclassthrough BB Learn onNovember5.Thefinaldraftisduebefore class through BB LearnonNovember24. Maximum credit available for the first draft is 40 points.Anypointsover40pointsallowedfor thefirst draftwillbecreditedasbonus points.Maximum credit availableforthefinaldraftis50points.Inordertobegraded,thepaperneedstobeeditedforclarity andgrammaticalandtypographicerrors.Evenbestwritingcanbeimproved.SetupanappointmenttoworkindividuallywithatutorattheNorthorSouthStudentLearningCenterTheprojectinvolves followingsteps:Selectasettingsuchasconveniencestore,cafeteriaorStarbucks,opentothepublic. Selecttimewhenthereisnotmuchtrafficsothatpeoplearenottoorushed.Observeand describe in your notes fourinteractions betweentheattendantand customer.Atleast three of the conversations […]